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Tree Pose Yoga

 

Terms & Conditions

 

All passes; class pass,  event pass, workshop pass, private session, commercial sessions, expired passes & discounted passes are non-refundable, non-transferrable and cannot be exchanged for any other passes. All passes need to be used within the given time frame. No extension is granted on any pass.

Tree Pose reserves the right to cancel, change or vary instructors, classes, workshops, events, private yoga & commercial sessions. While we endeavour to give you as much notice as we can, this may not always be possible. Please regularly check our website or Tree Pose App for up-to-date information on all instructors, classes, workshops, events, private sessions & commercial sessions.

 

Cancellation Policy

 

For classes, workshops, events, & private sessions, you may cancel your booking 90 minutes before your scheduled class start time and receive full credit. If you don't cancel 90 minutes prior to your booked class, you will be charged for that class. Please ensure you arrive 10 minutes before your class start time to ensure your place in the class. Should you arrive late, your reservation may be given to another client on our waitlist.

 

Liability Waiver

 

I (Client) understand that yoga includes physical movements as well as an opportunity for relaxation, stress reduction and relief of muscular tension. As is the case with any physical activity, the risk of injury, even serious or disabling is always present and cannot be entirely eliminated. Yoga is not a substitute for medical attention, examination, diagnosis or treatment. Yoga is not recommended and is not safe under certain medical conditions. I affirm that I alone am responsible for deciding whether I am or my child is fit to practice yoga. I at this moment, agree to irrevocably release and waive any claims that my child or I have now, or hereafter may have against Samantha Sese and anyone employed under Tree Pose.

 

Purchase Policy

 

Purchase of a class pass, event pass, workshop pass & private sessions pass. (1a) New Client Pass are valid for 14 consecutive days, starts on the date of your first visit (1b) 1 Class Pass is valid for 14 consecutive days, begins at the time of purchase (1c) 4 Class Pass & 8 Class Pass are valid for two months, starts on the date of your first visit (1c) 12 Class Pass is valid for three months, commences on the date of your first visit (2) Workshop pass are valid for one month, starts at the time of purchase (3) Private Session passes are valid for two months, commences on the date of purchase. (4) All passes need to be used within the given time frame. (5) Expired passes are non-refundable, non-transferrable and not negotiable. (6) Discounted passes are non-refundable, non-transferrable and not negotiable. (7) No extension is granted on any passes. 

 

Privacy Policy

 

The only information about you collected and stored by this website is that which you supply. No 'cookies' are permanently stored on your computer. The types of personal information you may supply include your name, current address, telephone number and email address.We take reasonable steps to ensure that your personal information is stored securely. All data is stored securely and password-protected and accessible only by authorised persons working for Tree Pose Yoga. Transmissions sent to our websites are monitored by systems administration, but unfortunately, no data transmission over the Internet can be guaranteed 100% secure. This data will not be made available to third parties. The data you provide may be used by Tree Pose Yoga to send email, or printed materials to you, and you will in every case be given the opportunity to opt-out if you do not wish to receive such material. You may also notify us at any time that you do not wish to receive email or posted material by email request. If you wish to access or modify personal information which you have provided via our website, please send an email to the address listed at the foot of this page. You may be required to put your request in writing for security reasons. In the interests of good personal computer security, we urge you to close your browser when you have finished your user session. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place. You as an individual are responsible for the security of and access to your computer. Whenever you voluntarily disclose personal information over the Internet (for example: in discussion forums, via email, or in chat sites) this information can be collected and used by others. If you post personal information in publicly accessible online forums, you may receive unsolicited messages from other parties in return.

 

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Tree Pose Shop

 

Returns Policy

We want you to be able to buy with confidence from us. So if you buy something from us and you're not totally happy with it, as long as it's returned to us unused/unopened and in a re-sellable condition with all tags/wrapping intact, we will be happy to exchange or refund you (minus original delivery costs). Just ensure you return the items to us within 14 days of placing your order. 

Have something you want to return/exchange?

We aim to please our customers, and your satisfaction is very important to us. 

We search very hard for products which are made to stringent quality controls, however, should you find a fault, we need to be contacted via email immediately. 

All products from Tree Pose are brand new and guaranteed to be in working order when you receive them. If not we will replace the item (where possible and to our discretion) or offer you a full refund including postage and packing, providing the item is returned to us within 7 days of receiving it.

 

Return Guidelines for Young Living Products
Return Policy 

Young Living reserves the right to review each return or exchange on a case-by-case basis. 

Return Guidelines 

If you are dissatisfied with any Young Living product, you may return: 

• Any unopened product within 30 days after shipment for a full refund in the same method of payment of the purchase price and GST (less shipping charges). 

• Any opened product within 30 days after shipment for a store credit on our Tree Pose Shop of the purchase price and GST (less shipping charges). 

 

Important note on yoga mat/towel/socks returns & exchanges 

Please note that we cannot accept back any mat/towel/socks where the wrapping or seal around it has been removed or damaged. Please do not unpack/unroll a mat/towel/socks to look at it if you are unsure whether you want to keep the product, as due to hygienic reasons we will not be able to exchange or refund you in these circumstances. Colour, dimensions, thickness and weight of all mats/towels/socks are displayed on our site, and we are happy to give you advice by e-mail or telephone on the best mat/towel/socks for you before purchase. Obviously, when the mat/towel/socks remain in its packaging, we will happily exchange/refund you following the terms of our standard return policy (above).

 

Sale items

Please note that sale items are non-refundable unless the items are damaged/defective. We are happy to exchange sale items for another item, or a credit note/voucher will be issued up to the value of the item. 

 

Privacy Policy

The only information about you collected and stored by this website is that which you supply. No 'cookies' are permanently stored on your computer.

The types of personal information you may supply include your name, current address, telephone number and email address.

We take reasonable steps to ensure that your personal information is stored securely. All data is stored securely and password-protected and accessible only by authorised persons working for TreePoseShop.com. Transmissions sent to our websites are monitored by systems administration, but unfortunately no data transmission over the Internet can be guaranteed 100% secure.

This data will not be made available to third parties.

The data you provide may be used by TreePoseShop.com to send email or printed materials to you, and you will in every case be given the opportunity to opt out if you do not wish to receive such material.

You may also notify us at any time that you do not wish to receive email or posted material by email request. If you wish to access or modify personal information which you have provided via our website, please send an email to the address listed at the foot of this page. You may be required to put your request in writing for security reasons.

In the interests of good personal computer security, we urge you to close your browser when you have finished your user session. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place. You as an individual are responsible for the security of and access to your own computer. Whenever you voluntarily disclose personal information over the Internet (for example: in discussion forums, via email, or in chat sites) this information can be collected and used by others. If you post personal information in publicly accessible online forums, you may receive unsolicited messages from other parties in return.

 

Terms of Service

Terms of use

These terms describe the terms and conditions that govern your use of the TreePoseShop.com website services.

 

Transaction Security

We use Paypal and Stripe to process your payments securely.  

To read about Paypal and it’s security levels, you can visit www.paypal.com.au

To read about Stripe and it’s security levels, you can visit https://stripe.com

 

Postage & Handling Costs

All orders are weighted and priced according to the standard first class rate within Australia.

Australian Goods and Services Tax (GST)

Australian orders GST 10% is included in all of our advertised prices. There is no additional charge at checkout or on your invoice. 

International Destinations

Currently, we do not ship internationally.

 

Sold Out Items

For all items marked as 'Sold Out' and you would like to purchase this item. Contact us via email or phone (Australia) (02) 8850 0422 so that we will try our best to expedite your request. 

 

Processing & Delivery Time

We aim to ship your order within 2 - 3 business days - except where an ordered item is out of stock, your order may be delayed for several days until we have all items to send at once (in which case, we will advise you of any delay). Should you require urgent delivery for a certain date, or have special delivery requirements, please contact us via email or phone (Australia) (02) 8850 0422 so that we can avoid any disappointment. While we cannot guarantee delivery by a certain date, we will always try to help.

To guarantee delivery, it is best to send your parcel to your office or somewhere where there will be someone to receive it between 9 am - 5 pm. If there is no one at the delivery address to receive your parcel, a card will be left and your order will be sent to the nearest post office where you will need to sign to pick it up.

 

Delivery Service

It is very important that you supply us with the correct address and postcode. Tree Pose, unfortunately, cannot be held responsible for lost items due to incorrect delivery addresses being supplied. What you enter at checkout is what goes on the label, so please be careful.

Should an order delivery be incorrect or damaged, please contact us immediately. Should an order be lost in transit, we may not send replacement items immediately.  We do not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place. We will not be held liable for any loss or damage resulting from late delivery.

You are welcome to pick up your ordered goods from our Tree Pose Yoga Studio. Simply, select the tab when ordering your products “pick up at yoga studio” and choose the requested time to pick up your goods.

 

Tree Pose Shop Safety Policy

We will not be held liable for, and you will agree to indemnify us against damage or injury caused by any product sold through us or our distributors, or for the information or communications given through this site or that of any links that are given throughout our site. 

If unsure, or when undertaking any new exercise, please seek the advice of qualified professionals (such as Physician) or to use. Particular care must be taken if there are any pre-existing condition, pregnant/nursing or elderly. No product descriptions, statements or uses contained here or given by anyone associated with this site, or this Company are medical opinions.

The purchaser of our goods takes full responsibility for the proper use, storage and maintenance of these goods. Please note that our products are not made for children to use. Please ensure that you do store these goods out of reach of children.